Frequently Asked Questions

1. What materials are used in your jewelry?

We use high-quality materials, including sterling silver, gold-plated brass,, and ethically sourced gemstones. Each product description provides specific details about the materials used.

2. Do you have a warranty on your jewelry?

Yes, we offer a [6]-month warranty covering manufacturing defects. Normal wear and tear, accidental damage, or improper care are not covered.

3. Do you offer free shipping?

Yes! We offer free shipping on all orders.

4. How long does shipping take place?

Orders are typically delivered within 3 to 5 business days across the Pakistan. You will receive a tracking number once your order has been shipped.

5. What payment method do you accept?

We offer Cash on Delivery (COD) for all orders within the Pakistan. You can pay when your order arrives at your doorstep.

6. How can i track my order?

Once your order is shipped, we will send you a tracking number via email or SMS so you can monitor your package in real-time.

7. How is your return and refund policy?

We offer a 15-day return policy. If you are not satisfied with your purchase, you can return it within this period for a refund or exchange. The item must be unused and in its original packaging.

8. Can i change or cancel my order after placing?

If you need to modify or cancel your order, please contact us within 24 hours of placing it. Once shipped, we cannot make changes.